MRI Software Vacancies | Support Analyst Career Opportunity at MRI Software Careers Web-page. MRI Software Cape Town, Western Cape Jobs . Find-out Cape Town, Western Cape Government Jobs for freshers. Cape Town Entry Level Jobs In Western Cape. Get latest job Opportunity in South African Government. South African Government Jobs in Cape Town, Western Cape. Get All Hiring Updates From recruit.hirebridge.com
Notification Out From MRI Software Careers Portal, Candidates Those Are Searching For Career Opportunities In MRI Software, Can Apply For Jobs In MRI Software For The Position Of Support Analyst. Read Out Full Job Description About This MRI Software Recruitment Described Below. But Before You First Confirm That Your Profile Matches With Recruiters Defined Eligibility Criteria.
MRI Software Vacancies | Support Analyst Careers Opportunity In Cape Town, Western Cape
MRI Software Opened Hiring On Their Official Careers Portal, Job Seekers Who Are Eligible And Interested To Work With MRI Software As A Support Analyst, Now They Can Apply For MRI Software Vacancies. This Is Great Career Opportunity For Those Candidates Who Are Looking For A Employment Opportunity On MRI Software Careers Portal. Candidates Need Experience From Relevant Field And Required Qualification. Selected Candidates Will Get A Pay Of Around R 23691.00 per month. MRI Software Vacancies In Cape Town, Western Cape.
Briefed Details Of MRI Software Vacancies For Position Of Support Analyst
Recruiting Agency / Department :- MRI Software
Vacant Position :- Support Analyst
Jobs Type :- MRI Software Vacancies South Africa
Salary :- R 23691.00 per month
Apply Through:- recruit.hirebridge.com
MRI Software Vacancies In Western Cape, South Africa Full Job Description
As a Client Support Agent with the MRI Software Client Support team, you will have the opportunity to analyze complex software issues, engage with our worldwide client base, and provide an incredible customer experience every day. In this position, you will be the primary point of contact for a broad variety of customers from financial and property management institutions, assisting with a wide range of questions and issues. MRI Software will rely on YOU to listen to and empathize with our clients and use your troubleshooting skills, technical savvy, and creativity to meet their needs and deliver a consistent, professional experience.
This position will be working closely with North American clients and working hours will be 3:00 PM to 11:30 PM
- Responds to inbound requests from all channels (phone, portal, e-case) within prescribed service levels.
- Identifies, assesses criticality, and prioritizes resolution of all new and existing issues.
- Monitors, documents, and manages the resolution process in a timely manner, while effectively communicating status with the client to maintain a high rate of client satisfaction.
- Previous experience in customer service, technical support experience preferred
- Bachelor’s degree or equivalent work experience
- Customer focus and a passion for support
- Creative and curious troubleshooter
- Strong organization and time management skills
- Aptitude for technology
- Professional communication skills
MRI Software delivers innovative applications and hosted solutions that free real estate companies to elevate their business. Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets. With nearly five decades of expertise and insight, we have grown to include offices in across the United States, United Kingdom, Hong Kong, Singapore, Australia, South Africa, New Zealand, Canada, India, United Arab Emirates and Ireland, with over 2500 team members to support our clients and their unique needs!